Troubleshooting
Find solutions to common issues, error messages, and technical problems to get back up and running quickly.
9 articles
- Why can't I create or fund a card?
- Why hasn't my deposit reflected?
- Why was my card transaction declined?
- Why can't I access a feature I expect to have?
- My account has been suspended — what do I do?
- Why is my KYC/KYB taking long?
- What do transaction statuses mean?
- What is a transaction reversal?
- How to contact PIL support