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How to suspend or reinstate a team member

Suspending a team member temporarily removes their access to PIL and their assigned cards without deleting their account.

To suspend:

  1. Go to User Access and tap the member to open their details.

  2. Tap "Edit Team Member", then tap "Suspend User".

  3. Enter your 4-digit PIN to confirm.

To reinstate:

  1. Go to User Access and tap the suspended member.

  2. Tap "Edit Team Member", then tap "Unsuspend User".

  3. Enter your 4-digit PIN to confirm.

Please Note: You cannot suspend yourself or the account owner.

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